frequently asked questions

Have a Tesla-related question? We have the answer! Check out these FAQs to learn more about Try-A-Tesla and our services.
You should not allow the battery of your TESLA to go below 20%.

If you hit the Supercharging icon on the upper right-hand side of the screen, you will get a list of the nearby chargers, along with the quantity of free stalls available.

There are plenty of Supercharging Stations in Florida and around you. The car screen will show you: 

  • all the Superchargers near you,  
  • it will tell you how many stalls are available,  
  • it will tell you the charging speed in kWh/hr, and the cost in $/kWh.  

Charging Stations will be shown on the screen as a red drop as shown below: 

There are superchargers: 

  • on the Turnpike Rest Areas,  
  • in WAWA gas stations,  
  • in several Target Shopping Stores,  
  • and in several hotels.  

For example, if you’re in Coral Gables, you might choose to go to the WAWA on Bird Road. And if you’re in Sunny Isles, you might choose to go to the Aventura Mall.  Of course, there are also chargers at some Outlets such as Palm Beach Outlets, the highways, hotels, etc.   

Even if the charger is not a TESLA Supercharger, we can give you an adapter so you can use a generic charger for your TESLA, for which we will require a US$150 deposit. (Unfortunately, they don’t all make it back to us!)  

If you’re planning a long road trip, setting a destination on your screen will show the route and point out all the charging stations you should stop at if you wish to recharge the car. The car does all the calculations so you should never have to worry about running out of battery before getting to a charge station. The next charging station will be chosen based on how low or how high your battery is currently charged.  Once you stop at a charging station and recharge, each subsequent charging station will be selected based on the most efficient route and energy consumption to make it worry free for you. 

Let’s say you are planning to go to Disney World but happen to be in Miami and have 38% battery charge as shown on the upper left-hand corner the image below. You type in your destination to be Disney World. The car will immediately draw the route and will show that you will stop at the West Palm Beach, Turnpike Service Plaza. Then you will stop at the Canoe Cree Service Plaza also on the Turnpike. And then you will arrive at to Disney World with plenty of charge.   

Finally, here are some Supercharging icons you may see and their explanation:

To charge your TESLA, you need to open the charge port which is in the rear left-turn signal light. You open it in any of four ways: You may push in and release the charge cover (1) and it will click outwards; you may aim the charge cord towards the charge port from a few inches and then push the button (2) on the charge cord head, and it will open as if by control remote; you may touch the Open Charge Port on the screen of the car (3); and lastly, but probably the one that will elicit some nervous laughter from your passengers, you may do a voice command by pressing the right ball on the steering wheel and say “Open Butthole!” (4)

You must be between 25 and 80 years of age and hold a full, valid driving license for a minimum of two years to hire a vehicle. If the driver’s license is foreign, we will need a valid Passport, and the address of the hotel or residence where the driver will be staying. Please note that renters below the age of 25 will have a daily Young Driver Surcharge applied to their overall rental cost.
Yes, please feel free to call us or go to for further information.
Yes, our vehicles do have FSD. This is one notch up from Autopilot. Which means that you get all the features below (as listed on TESLA’s website), except for FSD (Beta) or Navigate on Autopilot (Beta) for which you need to drive several days and qualify as a very safe driver. We do not have this feature activated in our cars since we cannot ensure that all drivers will be very safe drivers and keep their eyes on the road while the car is driving for them.


Autopilot is a suite of driver assistance features that comes standard with the purchase of a new car or can be purchased after delivery and brings new functionality to your Tesla that makes driving safer and less stressful. Available packages include: 


  • Traffic-Aware Cruise Control: Matches the speed of your car to that of the surrounding traffic 
  • Autosteer: Assists in steering within a clearly marked lane, and uses traffic-aware cruise control 

Full Self-Driving Capability 

  • Navigate on Autopilot (Beta): (ONLY FEATURE NOT ENABLED) Actively guides your car from a highway’s on-ramp to off-ramp, including suggesting lane changes, navigating interchanges, automatically engaging the turn signal, and taking the correct exit 
  • Auto Lane Change: Assists in moving to an adjacent lane on the highway when Autosteer is engaged 
  • Autopark: Helps automatically parallel or perpendicular park your car, with a single touch 
  • Summon: Moves your car in and out of a tight space using the mobile app or key 
  • Smart Summon: Your car will navigate more complex environments and parking spaces, maneuvering around objects as necessary to come find you in a parking lot. 
  • Traffic and Stop Sign Control (Beta): Identifies stop signs and traffic lights and automatically slows your car to a stop on approach, with your active supervision 
  • Upcoming: 
  • Autosteer on city streets 

The current Autopilot and Full Self-Driving features require active driver supervision and do not make the vehicle autonomous. Full autonomy will be dependent on achieving reliability far in excess of human drivers as demonstrated by billions of miles of experience, as well as regulatory approval, which may take longer in some jurisdictions.  

Please note that FSD requires a minimum driving speed of 18 mph before it engages. And it will disengage at a lower speed. Also,  

Yes, we do. We deliver to Miami Airport, Ft. Lauderdale Airport, and anywhere within a 20-mile radius of our headquarters. There’s a $100 fee for delivery and a $100 fee for pick up.
We take pride in having introduced the TESLA basics to thousands of new TESLA drivers. We take the time that is necessary in teaching the basics of driving a TESLA to those clients who have never had the pleasure of driving one. In almost every case when they return the car, we’re told how they fell in love with the car and that they’re headed to the TESLA store! If you wish to start learning all the ins and outs, we have a series of short videos on our Try-A-Tesla YouTube Channel (Please subscribe so you can be notified every time we post more educational videos!) https://www.youtube.com/channel/UCTu1exXlYl5P5AHDKlmqLXA
You will have access to all the red and white TESLA SuperChargers in Florida. You just park and plug the car in. In your rental contract we bill you $20/day for SuperCharging and so all supercharging up to 200 miles/day is included.
Yes. In addition to outstanding rental fees, a US$1,000 security deposit is applied for all vehicles. The security deposit refund is requested the same day you return the vehicle in good condition. It may take up to 3 business days for it to land in your account.
Yes, we’re available to our customers at all times. But most of our rentals are contactless pickups and drop-offs. So that you can come to our Headquarters and pickup a car during the day or night. Once we confirm that the person picking up the car has been properly processed for rental, we unlock the car remotely and you’ll be on your way!
Our standard office hours are 8:30 am to 5:30 pm, Monday through Sunday.
No, you can only drive the car within the State of Florida. Insurance companies will not cover the car once it leaves the State.
If you have your own car insurance, please share the details and we will confirm that it transfers to the rental. In which case, you don’t have to spend more money on insurance. If you don’t have car insurance or you are a foreign visitor, we offer collision damage from a third party insurance company.
We have models S, 3, and Y available. And we hope to have the model X in a few months and the CyberTruck by end-of-year. If you wish to try out several models, call us! We will accommodate your wishes using a multi-day rate rather than a single day rate for each vehicle.
We’re expecting a few Model Xs for July 2022. We will start rental reservations once we have confirmation from the factory, a week or so before delivery. Should you have an interest in the rental of the Model X, please write us an email with your email and phone number so we can notify you once we have them available.
We’re expecting several CyberTrucks for the end of 2022 or beginning of 2023. We will start rental reservations once we have confirmation from the factory, a week or so before delivery. Should you have an interest in the rental of the CyberTruck, please write us an email with your email and phone number so we can notify you once we have them available.
Currently we have plenty of Model S, Model Y, and Model 3. We soon will have the Model X and the CyberTruck.
Yes, we include SUNPASS with all our short term rentals, and we charge $10/day for unlimited tolls for up to 200 miles per day.
Many car manufacturers, including TESLA are no longer including a spare tire. This is due to the dead weight you would be carrying around for thousands of miles with very low probability of need.

TESLA does have a Road Side Assistance that you can call if you get a flat tire. Call us at (786)TES-LAAA and we will get the TESLA Road Side Assistance on their way.

Tesla Roadside Assistance will come and repair your tire, if time allows. Or they will come and replace the flat tire with a loaner tire, and take the flat tire to a service center to be repaired.

You must be 25 or older and have held a valid driver’s license for at least 2 years.
Yes, you can, but you must also have a valid passport and a credit card, issued under your name, with sufficient funds for a credit hold (security deposit).

Important: Keep a printed version of the Booking Confirmation Document with you at all times. We reserve the right to accept or decline any credit card at our sole discretion.

Yes. Just select the additional driver option on the website or the Try-A-Tesla App. A corresponding charge will be applied. Please note that the additional driver must also present a valid driver’s license and must be present at pick-up in order to co-sign the rental agreement.
A valid credit card (Visa, AMEX, or Mastercard) in the primary driver’s name must be present at pick-up to rent a TESLA. Pre-paid and Debit cards will not be accepted. Please note that the credit card must be valid for at least six months following the rental date to be processed.
If you’re picking up your vehicle at Miami or Fort Lauderdale Airport, and you’ve arranged for us to provide a vehicle there, the car will be parked in the location we notified you of. If you arrive late due to a flight delay of an hour or two, your rental will begin when we unlock the car for you. If you arrive several hours late, we will try to accommodate you so that the rental still begins when we unlock the car.
In that case we need to keep the $100 down payment.
No. All cars must be picked up and driven by the person who presented the driver’s license and the matching credit card. Otherwise, it is considered fraud with the corresponding consequences.